HELP CENTER
Everything you need to know
Looking for more info about one of our products, services, or a pending order? Check out our list of frequently asked questions below for some quick answers. If you can’t find an answer, please get in touch with us and we will get back to you as soon as possible.
DO YOU OFFER SAME-DAY DELIVERY?
Yes! We offer same-day delivery service. Understanding that sometimes you may urgently need cat food, we make sure that your order will be delivered on the same day if placed before 12 PM. Fast and convenient, ensuring your little furry friend never misses a delicious meal. For more details, please check our delivery policy or contact our customer service for more information.
CAN I HAVE MY ORDER GIFT WRAPPED?
Absolutely! We understand that our products often make wonderful gifts for cat lovers and their furry companions. That's why we offer a special gift wrapping service. You can choose to have your order beautifully wrapped, adding a personal touch to your thoughtful present. Whether it's for a birthday, holiday, or just because, our elegant gift wrapping will make your gift even more special. Please select the gift wrapping option at checkout and let us handle the rest
DO YOU SELL GIFT CARDS?
We currently do not offer gift cards. However, we are always looking for ways to better serve our customers and may consider adding this feature in the future. Stay tuned for updates, and in the meantime, explore our range of high-quality cat food products that make perfect gifts for your feline friends!